Current Edition

Communicating with Patients – Who and How?

Even though patient-friendly versions of many regulatory documents are now mandated by the regulations, the most frequently encountered reaction to communicating patient information is apathy, and there are many possible reasons for this. The most usual is that patient information is seen as ‘nothing special’, and something that ‘anyone can write’. Lisa James at Trilogy Writing clarifies who should, and how to, communicate with patients.