Digitalization of healthcare is unstoppable, as it provides increased adherence, better health outcomes and – ultimately – billions of pounds saved worldwide. However, one vital element remains a source of much debate: the need to protect patient data and provide the most secure environment possible during a clinical trial. Dale Jessop of Exco InTouch tells why full compliance with HIPAA, Safe Harbor and EU Data Protection requirements has become central to safeguarding data privacy in clinical and commercial health services.